The "ArboStar" business management platform enables users to run a field service business with the help of various modules including but not limited to scheduling, CRM, IP Calls and SMS messaging, location tracking, invoicing, billing and payment integration functions, all as further described on the "Features" page of the website arbostar.com and the underlying infrastructure hardware, software, network storage and related technology required to run the service is provided by ArboStar, its third party vendors and hosting partners (referred to "ArboStar" and "We" further in the text).
Terms and Conditions
The Service
The "ArboStar" business management platform enables users to run a field service business with the help of various modules including but not limited to...
The Service
Our Responsibilities
1. Provision of Purchased Services. We will (a) make the Services and Content available to You pursuant to this Agreement and the applicable Order Forms ...
Our Responsibilities
1. Provision of Purchased Services. We will (a) make the Services and Content available to You pursuant to this Agreement and the applicable Order Forms, (b) provide Our standard support for the Purchased Services to You at no additional charge, and (c) use commercially reasonable efforts to make the online Purchased Services available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which We shall give at least 8 hours electronic notice and which We shall schedule to the extent practicable during the weekend hours between 6:00 p.m. Friday and 3:00 a.m. Monday Eastern time), and (ii) any unavailability caused by circumstances beyond Our reasonable control, including, for example, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem (other than one involving Our employees), Internet service provider failure or delay, Non-ArboStar Application, or denial of service attack.
2. Protection of Your Data. We will maintain administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of Your Data, as described in the Documentation. Those safeguards will include, but will not be limited to, measures for preventing access, use, modification or disclosure of Your Data by Our personnel except (a) to provide the Purchased Services and prevent or address service or technical problems, (b) as compelled by law in accordance with (Compelled Disclosure) below, or (c) as You expressly permit in writing.
3. Our Personnel. We will be responsible for the performance of Our personnel (including Our employees and contractors) and their compliance with Our obligations under this Agreement, except as otherwise specified herein
Use of Services and Content
1. Subscriptions. Unless otherwise provided in the applicable Order Form, (a) Services and Content are purchased as subscriptions, (b) subscriptions may be ...
Use of Services and Content
1. Subscriptions. Unless otherwise provided in the applicable Order Form, (a) Services and Content are purchased as subscriptions, (b) subscriptions may be added during a subscription term at the same pricing as the underlying subscription pricing, prorated for the portion of that subscription term remaining at the time the subscriptions are added, and (c) any added subscriptions will terminate on the same date as the underlying subscriptions.
2. Usage Limits. Services and Content are subject to usage limits, including, for example, the quantities specified in Order Forms. Unless otherwise specified, (a) a quantity in an Order Form refers to Users, and the Service or Content may not be accessed by more than that number of Users, (b) a User’s password may not be shared with any other individual, and (c) a User identification may be reassigned to a new individual replacing one who no longer requires ongoing use of the Service or Content. If You exceed a contractual usage limit, we may work with You to seek to reduce Your usage so that it conforms to that limit. If, notwithstanding Our efforts, you are unable or unwilling to abide by a contractual usage limit, you will execute an Order Form for additional quantities of the applicable Services or Content promptly upon Our request, and/or pay any invoice for excess usage in accordance with Section 6.2 (Invoicing and Payment).
3. Your Responsibilities. You will (a) be responsible for Users’ compliance with this Agreement, (b) be responsible for the accuracy, quality and legality of Your Data and the means by which You acquired Your Data, (c) use commercially reasonable efforts to prevent unauthorized access to or use of Services and Content, and notify Us promptly of any such unauthorized access or use, (d) use Services and Content only in accordance with the Documentation and applicable laws and government regulations, and (e) comply with terms of service of Non-ArboStar’s Applications with which You use Services or Content.
4. Usage Restrictions. You will not (a) make any Service or Content available to, or use any Service or Content for the benefit of, anyone other than You or Users, (b) sell, resell, license, sublicense, distribute, rent or lease any Service or Content, or include any Service or Content in a service bureau or outsourcing offering, (c) use a Service to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or to store or transmit material in violation of third-party privacy rights, (d) use a Service to store or transmit Malicious Code, (e) interfere with or disrupt the integrity or performance of any Service or third-party data contained therein, (f) attempt to gain unauthorized access to any Service or Content or its related systems or networks, (g) permit direct or indirect access to or use of any Service or Content in a way that circumvents a contractual usage limit, (h) copy a Service or any part, feature, function or user interface thereof, (i) copy Content except as permitted herein or in an Order Form or the Documentation, (j) frame or mirror any part of any Service or Content, other than framing on Your own intranets or otherwise for Your own internal business purposes or as permitted in the Documentation, or (k) access any Service or Content in order to build a competitive product or service, or (l) reverse engineer any Service (to the extent such restriction is permitted by law).
5. Removal of Content and Non-ArboStar Applications. If We are required by a licensor to remove Content, or receive information that Content provided to You may violate applicable law or third-party rights, we may so notify You and in such event You will promptly remove such Content from Your systems. If We receive information that a Non-ArboStar Application hosted on a Service by You may violate applicable law or third-party rights, we may so notify You and in such event, you will promptly disable such Non-ArboStar Application or modify the Non-ArboStar Application to resolve the potential violation. If You do not take required action in accordance with the above, we may disable the applicable Content, Service and/or Non-ArboStar Application until the potential violation is resolved.
Registration
1."Subscriber" must register for and maintain an account with us to use the Service. 2.Upon registration, "Subscriber" must provide accurate and complete ...
Registration
1."Subscriber" must register for and maintain an account with us to use the Service.
2.Upon registration, "Subscriber" must provide accurate and complete information and keep it updated at all times. Failure to provide the information required will result in your account suspension and further termination.
3.Only authorized users may use "Subscriber’s" account to use the service and conduct other activities and transactions with "ArboStar".
4."ArboStar" is not responsible for any activities within your account. To protect "Subscriber’s" account from unauthorized use, the "Subscriber" shall keep identification and password secure.
5.Should any unauthorized use or security breach occur or suspected, "Subscriber" needs to notify "ArboStar" immediately. Should there be any unauthorized use by third parties who have obtained access to the service directly or indirectly through "Subscriber", "Subscriber" should take all steps reasonably necessary to terminate the unauthorized use. "Subscriber" will cooperate and assist with any actions taken by "ArboStar" to prevent or terminate unauthorized use of the Service.
License
Subject to the terms and conditions of this Agreement, "ArboStar" grants the "Subscriber" limited, worldwide, non-exclusive, non-transferable, non-sublicensable ...
License
Subject to the terms and conditions of this Agreement, "ArboStar" grants the "Subscriber" limited, worldwide, non-exclusive, non-transferable, non-sublicensable right during the term of this Agreement for the use of the Service by "Subscriber" and their personnel solely in connection with "Subscriber’s" internal business operations.
Fees and Payment
1. Fees. You will pay all fees specified in Order Forms. Except as otherwise specified herein or in an Order Form, (i) fees are based on Services and Content ...
Fees and Payment
1. Fees. You will pay all fees specified in Order Forms. Except as otherwise specified herein or in an Order Form, (i) fees are based on Services and Content purchased and not actual usage, (ii) payment obligations are non-cancelable and fees paid are non-refundable, and (iii) quantities purchased cannot be decreased below the minimum amount of 80% of initial number of users as defined in the Order Form during the relevant subscription term.
2. Invoicing and Payment. You will provide Us with valid and updated credit card information, or with a valid purchase order or alternative document reasonably acceptable to Us. If You provide credit card information to Us, you authorize Us to charge such credit card for all Purchased Services listed in the Order Form for the initial subscription term and any renewal subscription term(s) as set forth in (Term of Purchased Subscriptions). Such charges shall be made in advance, either annually or in accordance with any different billing frequency stated in the applicable Order Form. If the Order Form specifies that payment will be by a method other than a credit card, we will invoice You in advance and otherwise in accordance with the relevant Order Form. Unless otherwise stated in the Order Form, invoiced charges are due upon approval of this contract. You are responsible for providing complete and accurate billing and contact information to Us and notifying Us of any changes to such information.
3. Overdue Charges. If any invoiced amount is not received by Us by the due date, then without limiting Our rights or remedies, (a) those charges may accrue late interest at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, and/or (b) We may condition future subscription renewals and Order Forms on payment terms shorter than those specified in (Invoicing and Payment).
4. Suspension of Service and Acceleration. If any amount owing by You under this or any other agreement for Our services is 30 or more days overdue(or 10 or more days overdue in the case of amounts You have authorized Us to charge to Your credit card), We may, without limiting Our other rights and remedies, accelerate Your unpaid fee obligations under such agreements so that all such obligations become immediately due and payable, and suspend Our services to You until such amounts are paid in full. We will give You at least 7 days’ prior notice that Your account is overdue, in accordance with (Manner of Giving Notice), before suspending services to You.
5. Payment Disputes. We will not exercise Our rights under (Overdue Charges) or (Suspension of Service and Acceleration) above if You are disputing the applicable charges reasonably and in good faith and are cooperating diligently to resolve the dispute.
6. Taxes. Our fees do not include any taxes, levies, duties or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction whatsoever (collectively, "Taxes"). You are responsible for paying all Taxes associated with Your purchases hereunder. If We have the legal obligation to pay or collect Taxes for which You are responsible, we will invoice You and You will pay that amount unless You provide Us with a valid tax exemption certificate authorized by the appropriate taxing authority. For clarity, we are solely responsible for taxes assessable against Us based on Our income, property and employees.
7. Future Functionality. You agree that Your purchases are not contingent on the delivery of any future functionality or features, or dependent on any oral or written public comments made by Us regarding future functionality or features.
8. "Subscriber" agrees to pay the fees for the "Service" subscription and services selected at the time that the term of this Agreement, begins, as well as upon renewal. "Subscriber" shall authorize "ArboStar" (either directly or through its third-party payment processor) to charge the credit card provided by "Subscriber" (which "Subscriber" represent and warrant that they are authorized to use) for all applicable fees for subscription, including all applicable taxes. Should "ArboStar" fail to receive payment from "Subscriber’s" credit card provider or otherwise as agreed, you agree to pay all amounts due upon demand, and ArboStar may suspend your access to the Service.
9. All sales are final and "ArboStar" shall not issue refunds except as expressly provided in this Agreement. "Subscriber" shall promptly reimburse "ArboStar" for any costs incurred in connection with collection of past-due amounts, including attorneys’ fees, and "ArboStar" may, as a result of late payment, among other remedies available to it, discontinue its provision of the Service to you in accordance with this Agreement.
10. If the "Subscriber" is unsatisfied with the "Services" provided by "ArboStar," the "Subscriber" is entitled to a full refund within 30 days of the date of signing the contract. A refund shall be made upon written notice from the "Subscriber" indicating their intention to cancel the services. The refund will be processed within 60 days of receiving and approving the written cancellation notice.
11. Commencing on the one-year anniversary of the date of the signing the contract and annually thereafter, "ArboStar" may annually increase the fee per full and/or limited license by no more than 10%, at our sole discretion.
Termination
1. The term of this Agreement commences upon "Subscriber’s" registration for the Service subscription and remains in effect for the term of your subscription ...
Termination
1. The term of this Agreement commences upon "Subscriber’s" registration for the Service subscription and remains in effect for the term of your subscription. Subscriptions are month-to-month or annual unless otherwise agreed.
2. The term of "Subscriber "subscription, including the obligation to pay the applicable Service subscription fees, will automatically renew for additional successive terms of the same duration unless terminated as specified in this Section. "Subscriber" may terminate this Agreement at any time upon the end of the initial contract term with a written notice to ArboStar. For the purposes of providing notice of non-renewal as described in this paragraph, notice via email to ArboStar at info@arbostar.com will be deemed sufficient.
3. Upon termination, "Subscriber" access to the Service and any information stored by the Service will also terminate. ArboStar may terminate this Agreement at any time upon 30 days’ prior written notice for its convenience, and will refund "Subscriber" a pro-rata portion of any unused, prepaid fees. "ArboStar" may immediately, without notice, suspend or terminate your access to the Service and terminate this Agreement for any of the following reasons: (a) breach any provision of this Agreement by "Subscriber"; (b) "Subscriber'' seek to hack the security mechanisms of the Service, or we otherwise determine that "Subscriber" or his agents use of the Service poses a security risk to us or to another user of the Service; (c) you introduce a malicious program into the network or a virtual machine instance; (d) you cause network interference that affects Service performance for other customers; (e) you use the Service in a way that we determine, in our sole discretion, is abusive or disrupts or threatens the performance or availability of the Service; or (e) we receive notice orwe otherwise determine, in our sole discretion, that "Subscriber" may be using the Service for an illegal purpose or in a way that violates the law or violates, infringes, or misappropriated the rights of any third party.
4. If this Agreement is terminated for any reason: (i) you will pay to ArboStar any fees or other amounts that have accrued prior to the effective date of the termination; (ii) any and all liabilities accrued prior to the effective date of the termination will survive.
Restrictions
"Subscriber" must comply with all applicable laws, including privacy laws, when using the Service; for the avoidance of doubt, "Subscriber" will be responsible ...
Restrictions
"Subscriber" must comply with all applicable laws, including privacy laws, when using the Service; for the avoidance of doubt, "Subscriber" will be responsible for notifying parties that telephone calls are being recorded, to the extent required. Except as may be expressly permitted by applicable law or authorized by us in writing, "Subscriber" will not, and will not permit anyone else to: (a) modify or reverse engineer any portion of the Service; (b) rent, lease, or otherwise permit any third party to use any portion of the Service; (c) circumvent or disable any security or other technological features or measures of any portion of the Service; (d) use the Service in a manner that threatens the integrity, performance, or availability of the Service; nor (e) remove, alter, or obscure any proprietary notices (including copyright notices) on any portion of the Service.
Ownership
Except for the rights to access the Service expressly granted to you in this Agreement, "ArboStar" shall retain all right, title, and interest in and to the ...
Ownership
Except for the rights to access the Service expressly granted to you in this Agreement, "ArboStar" shall retain all right, title, and interest in and to the Service, including all related intellectual property rights. The Service is protected by applicable intellectual property laws, including Copyright Act of Canada and international treaties.
Confidentiality
Subject to ArboStar’s rights, will not disclose to any third party, without your consent, the information or material you upload to the Service. ArboStar may ...
Confidentiality
Subject to ArboStar’s rights, will not disclose to any third party, without your consent, the information or material you upload to the Service. ArboStar may, however, disclose that information or material if required by law or if ArboStar reasonably determines that disclosure is necessary to prevent harm to ArboStar or any third party. "Subscriber’s" consent to disclosure shall be deemed given in the event that you access "ArboStar" or ArboStar data specific to "Subscriber" through a third party application, solely with respect to disclosure in connection with "Subscriber" use of such third party application. If ArboStar is required by law to disclose any of that information or material, ArboStar will make reasonable efforts to provide your prompt written notice of that requirement prior to disclosure. Further, if you register for the Service through a referral or other promotional partner or through an industry or trade group with whom we have a commercial relationship, we may disclose information about your account to that referral partner or industry group in connection with that commercial relationship.
For the avoidance of doubt, however, ArboStar will not directly contact your customers or make personally identifying or contact data regarding your customers available to any third party without "Subscriber’s "consent. Such consent will be deemed given, however, in the event that you access "ArboStar" or "ArboStar" data pertaining to "Subscriber" through a third party application, solely with respect to disclosure in connection with "Subscriber" use of such third party
Warranty
1. "ArboStar" warrants that the Service will, during the term of your subscription, materially conform to any description of the Service published by ArboStar ...
Warranty
1. "ArboStar" warrants that the Service will, during the term of your subscription, materially conform to any description of the Service published by ArboStar.
2. As ArboStar’s sole and exclusive liability for breach of this limited warranty, and your sole and exclusive remedy, ArboStar will make reasonable efforts to correct the non-conformity. "Subscriber" represents and warrants that: (a) "Subscriber" will not upload any information to the Service unless Subscriber has all permissions or licenses necessary to do so and to authorize "ArboStar’s" use of that information in accordance with this Agreement; and (b) Subscriber’s use of the Service will not subject ArboStar to any liability or cause "ArboStar" to violate any law, rule, or regulation or guideline.
3. Some countries and jurisdiction do not allow the disclaimer of implied terms in contracts with consumers and as a result the contents of this section may not apply to you. Except as expressly set forth in the immediately preceding paragraph, the service is provided on an "as is" and "as available" basis and "ArboStar" expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee the accuracy, completeness, or usefulness of the service, and you rely on the service at your own risk. Any material accessed, downloaded or otherwise obtained through the use of the service is done at your own discretion and risk and you will be solely responsible for any damage to your hardware or loss of data that results from the download of any material through the service.
Limitation of Liability
"ArboStar" will not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss ...
Limitation of Liability
"ArboStar" will not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if "ArboStar" has been advised of the possibility of these damages), resulting from your use of the service. Under no circumstances will "ArboStar's" total liability of all kinds arising out of or related to this agreement (including but not limited to warranty claims), regardless of the forum and regardless of whether any action or claim is based on contract, or otherwise, exceed the total amount paid by you to "ArboStar" for the service. because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. Each provision of this agreement that provides for a limitation of liability, disclaimer of warranties, or exclusion of damages is to allocate the risks of this agreement between the parties. This allocation is reflected in the pricing offered by ArboStar to subscribers and is an essential element of the basis of the bargain between the parties. Each of these provisions is severable and independent of all other provisions of this agreement. the limitations set forth in this agreement will apply even if any limited remedy fails of its essential purpose. Any cause of action or claim you may have arising out of or relating to this agreement or the website must be commenced within one (1) year after the cause of action accrues, otherwise, such cause of action or claim is permanently barred.
Refund
Refunds will be processed within 60 days of receiving a written request from the client. The written notification must ...
Refund
Refunds will be processed within 60 days of receiving a written request from the client. The written notification must include all relevant details necessary to process the refund, such as the reason for the request and any supporting documentation.
Refunds are subject to review and approval, ensuring compliance with the terms outlined in the agreement. Upon approval, the refund will be issued using the original payment method unless otherwise agreed upon by both parties.
Referral Program
1. Voluntary Participation. Participation in the referral program is entirely voluntary. Clients may opt out at any time ...
Referral Program
1. Voluntary Participation
Participation in the ArboStar Referral Program is entirely optional. Clients may opt out at any time without impacting their existing relationship with ArboStar.
2. Claiming a Referral
Each referred business can only be attributed to one referrer.
If multiple clients refer the same business, ArboStar will honor the first valid submission received through official channels.
3. Eligibility for Referral Benefits
Referral benefits are issued only for successful referrals that result in a signed and paid agreement.
For annual contracts, the referred business must complete onboarding and make full upfront payment.
For monthly contracts, benefits are issued after 6 months of active service with fulfilled payment obligations.
4. Form of Reward
ArboStar reserves the right to apply referral benefits in the form of discounts toward the referring client’s annual subscription or future invoices.
Cash payments are not guaranteed. The method and timing of reward delivery are determined solely by ArboStar.
5. Program Modifications
ArboStar may modify, pause, or discontinue the referral program at any time, including changes to benefits, eligibility criteria, or terms, without prior notice.
6. Dispute Resolution
In cases of dispute regarding referral claims or benefit eligibility, ArboStar’s decision will be final and binding.
7. Confidentiality
Participants agree to maintain confidentiality regarding referral benefits and any details related to the onboarding of referred clients.
8. Legal Compliance
All participants are responsible for ensuring their participation complies with relevant local, state, and federal regulations.
10. General Limitations
ArboStar will not be held liable for any indirect or consequential damages related to participation in the referral program.
Referrals must be submitted through official ArboStar channels to be eligible.
11. Agreement to Terms
By submitting a referral, participants confirm that they have read, understood, and agreed to these terms and conditions.
"CRM Buyout" Offer
1. Eligibility. Offer valid only for new ArboStar customers currently paying for another tree care CRM (not ArboStar) ...
"CRM Buyout" Offer
1. Eligibility
Offer valid only for new ArboStar customers currently paying for another tree care CRM (not ArboStar).
Customers must provide a valid invoice from their current CRM, showing proof of active subscription and the renewal or end-of-contract date.
2. Offer Summary
When you subscribe to a 12-month ArboStar plan, paid upfront at signing, ArboStar will apply a discount equal to your current CRM subscription costs for up to six (6) months.
The discount is capped at the lesser of:
(a) six months of your existing CRM subscription fees, OR
(b) forty percent (40%) of your total 12-month ArboStar subscription.
The discount will be deducted from the total annual payment at the time of signing.
3. Requirements
To qualify, you must:
Sign up for a 12-month paid upfront subscription to ArboStar.
Provide proof of your current CRM subscription (invoice with renewal or end date).
Begin onboarding within 30 days of claim approval.
4. What’s Included
Discount of up to 40% off your first annual plan, based on your current CRM costs.
Free implementation and onboarding included.
Full access to all subscribed modules during the promotional period.
5. Billing & Renewal
Payment is due in full at signing with the applicable discount applied upfront.
Renewal for the following year will be at the standard ArboStar subscription rate.
6. Limitations
Offer is non-transferable and cannot be combined with other discounts unless otherwise stated.
ArboStar reserves the right to verify eligibility and deny claims that do not meet these requirements.
Offer may be modified or withdrawn at any time without prior notice.
ROI Calculator
These terms govern your access to and use of the ROI Calculator made available by ArboStar. All Results are estimates only and do not constitute guarantees, financial advice, or binding commitments ...
ROI Calculator Terms and Conditions
These ROI Calculator Terms and Conditions, together with any documents, policies, or notices expressly incorporated by reference, govern your access to and use of the ROI Calculator made available by Innovation Systems Corp ("ArboStar," "Company," "we," "us," or "our") through our website, landing pages, marketing materials, digital tools, or other online properties.
Please read these Terms carefully before using the ROI Calculator. By accessing, submitting information through, viewing results from, downloading, sharing, or otherwise using the ROI Calculator, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you must not access or use the ROI Calculator.
These Terms apply only to the ROI Calculator and do not replace or supersede any separate subscription agreement, master services agreement, order form, privacy policy, website terms of use, or other written agreement that may apply to your use of ArboStar's software, products, or services.
1. Company Information
The ROI Calculator is provided by:
Innovation Systems Corp
A company incorporated under the laws of Canada
Registered address: 478 King St W Office 1206, Toronto, Ontario M5V 0A8
Contact email: support@arbostar.com
2. Definitions
"ROI Calculator" means the online calculator, estimator, form, spreadsheet, landing page, interactive tool, downloadable report, or any related functionality made available by ArboStar to estimate potential return on investment, operational savings, revenue impact, productivity gains, cost reductions, time savings, or other business-related outcomes associated with the use of ArboStar's software or services.
"Results" means any output, estimate, number, percentage, report, recommendation, projection, calculation, chart, summary, comparison, statement, or other information generated by or displayed through the ROI Calculator.
"User," "you," or "your" means any individual, business, organization, company, representative, employee, contractor, agent, or other person who accesses or uses the ROI Calculator.
"User Inputs" means any data, information, assumptions, answers, values, figures, metrics, business information, operational information, financial information, or other content submitted by you into the ROI Calculator.
"ArboStar Platform" means ArboStar's software, products, services, tools, mobile applications, web applications, integrations, features, and related technology.
"Terms" means these ROI Calculator Terms and Conditions.
3. Purpose of the ROI Calculator
The ROI Calculator is provided for general informational, educational, marketing, and illustrative purposes only. It is intended to help prospective customers, current customers, partners, and other interested users understand how certain operational variables may affect potential business outcomes when using software tools such as ArboStar. The ROI Calculator is not intended to provide precise financial modelling, accounting advice, tax advice, investment advice, legal advice, business advice, operational consulting, or any other professional advice. The ROI Calculator is not intended to guarantee, promise, or represent that any specific business result will be achieved.
4. Acceptance of These Terms
By using the ROI Calculator, you agree that: you have read and understood these Terms; you are legally capable of entering into a binding agreement; if you are using the ROI Calculator on behalf of a company or organization, you have authority to bind that company or organization to these Terms; your use of the ROI Calculator is voluntary and at your own risk; and you will not rely on the ROI Calculator as the sole basis for any business, purchasing, financial, operational, legal, or strategic decision. If you do not agree with any part of these Terms, you must stop using the ROI Calculator immediately.
5. Eligibility
The ROI Calculator is intended for business users and professional users only. You may use the ROI Calculator only if you are at least the age of majority in your jurisdiction, have legal capacity to enter into these Terms, are not prohibited by applicable law from using the ROI Calculator, and use the ROI Calculator only for lawful business purposes. The ROI Calculator is not intended for use by consumers for personal, household, or non-business purposes.
6. License to Use the ROI Calculator
Subject to your compliance with these Terms, ArboStar grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the ROI Calculator solely for your internal business evaluation purposes. This license does not give you any ownership rights in the ROI Calculator, its methodology, formulas, design, content, software, code, logic, layout, reports, calculations, or related materials. ArboStar may suspend, restrict, modify, or terminate your access to the ROI Calculator at any time, with or without notice.
7. User Inputs and Accuracy of Information
The Results generated by the ROI Calculator depend heavily on the User Inputs you provide. You are solely responsible for ensuring that all User Inputs are accurate, complete, current, reasonable, and not misleading. ArboStar does not verify the accuracy, completeness, or reliability of any User Inputs. If your User Inputs are inaccurate, incomplete, outdated, unrealistic, or misleading, the Results may also be inaccurate, incomplete, unrealistic, or misleading. You acknowledge and agree that ArboStar is not responsible for any Results generated based on inaccurate, incomplete, or misleading User Inputs.
User Inputs entered into the ROI Calculator are processed locally within the User's browser or device to generate the Results. ArboStar does not transmit, collect, or permanently store these User Inputs on its servers as part of the calculation process. As a result, ArboStar cannot independently verify, reproduce, or provide User Inputs to regulatory authorities unless such information is separately submitted to ArboStar by the User or required by applicable law.
8. Calculation Methodology and Assumptions
The ROI Calculator may use formulas, assumptions, averages, estimates, industry benchmarks, customer examples, internal models, external data, generalized business logic, or other calculation methods selected by ArboStar. These assumptions may include, without limitation, estimated time savings, administrative efficiency, cost reduction, labour utilization, revenue recovery, reduction in missed opportunities, improvement in scheduling efficiency, improvement in quote-to-job conversion, reduction in manual work, productivity improvements, customer communication improvements, and operational or workflow efficiencies. These assumptions are general in nature and may not reflect your actual business, market, team, pricing, operations, customer base, seasonality, geography, competitive environment, labour costs, overhead, software adoption, implementation quality, or other business conditions. ArboStar may update, modify, replace, remove, or change the methodology, formulas, assumptions, benchmarks, or logic used by the ROI Calculator at any time without notice.
9. Estimates Only
All Results produced by the ROI Calculator are estimates only. The Results are not guarantees, promises, warranties, commitments, forecasts, financial projections, professional opinions, or binding representations. Actual results may vary significantly from the Results shown by the ROI Calculator. Differences may arise due to many factors, including but not limited to: accuracy of User Inputs, company size, business model, service mix, pricing strategy, local market conditions, customer demand, seasonality, labour costs, management decisions, team adoption, implementation quality, data quality, software configuration, existing processes, customer behaviour, economic conditions, competitive pressure, regulatory requirements, and other factors outside ArboStar's control. You should treat the Results as illustrative examples only.
10. No Guarantee of ROI, Savings, Revenue, Profit, or Business Results
ArboStar does not guarantee that you will achieve any specific return on investment, savings, revenue increase, profit increase, cost reduction, productivity improvement, operational improvement, customer growth, conversion rate, efficiency gain, or other business outcome. Without limiting the foregoing, ArboStar does not guarantee that use of the ArboStar Platform will increase your revenue or profit, reduce your costs or administrative time, improve your close rate, increase your number of jobs, improve scheduling or crew productivity, reduce missed callbacks, improve customer retention or satisfaction, improve cash flow, reduce errors, or produce any specific financial or operational outcome. Any examples, case studies, customer stories, estimates, screenshots, benchmarks, testimonials, or marketing statements are provided for illustrative purposes only and do not guarantee that you will achieve similar results.
11. No Professional Advice
The ROI Calculator and Results do not constitute and should not be relied upon as financial advice, accounting advice, tax advice, legal advice, investment advice, business consulting, operational consulting, strategic advice, professional services advice, or a substitute for independent professional judgment. You should consult your own qualified advisors, including financial, accounting, tax, legal, operational, and business advisors, before making decisions based on any Results.
12. Independent Business Decisions
You are solely responsible for all decisions you make based on, or in connection with, the ROI Calculator. This includes decisions related to purchasing software, subscribing to ArboStar, changing business processes, hiring or reducing staff, changing pricing, marketing or sales strategy, changing operational workflows, making financial commitments, or relying on projected savings or revenue. You agree that ArboStar is not responsible for any decision you make, or any action you take or fail to take, based on the ROI Calculator or Results.
13. No Offer or Binding Commitment
The ROI Calculator does not constitute an offer, quote, binding proposal, contractual commitment, guarantee, warranty, financial forecast, or representation of future performance. Any pricing, savings, revenue, cost, ROI, productivity, or efficiency figures shown through the ROI Calculator are illustrative only. Any purchase of ArboStar products or services is subject to separate written agreements, order forms, subscription terms, pricing terms, and other applicable commercial terms. In the event of a conflict between these Terms and a separately signed written agreement between you and ArboStar, the signed written agreement will govern only with respect to the specific subject matter covered by that agreement.
14. Intellectual Property Rights
The ROI Calculator, including all software, code, formulas, logic, methodology, structure, design, layout, user interface, content, text, graphics, reports, calculations, workflows, data models, benchmarks, assumptions, branding, trademarks, service marks, logos, and other materials, is owned by or licensed to ArboStar and is protected by intellectual property laws. You may not copy, reproduce, modify, distribute, publish, resell, sublicense, create derivative works based on, or reverse engineer the ROI Calculator; attempt to discover its formulas, logic, algorithms, source code, or methodology; scrape, extract, or harvest information from it; use it to build a competing product or service; remove or alter any proprietary notices; or use ArboStar's trademarks without prior written consent. All rights not expressly granted to you are reserved by ArboStar.
15. Acceptable Use
You agree to use the ROI Calculator only for lawful, authorized, and legitimate business evaluation purposes. You must not use the ROI Calculator in any way that violates applicable law, infringes the rights of ArboStar or any third party, interferes with the operation of the ROI Calculator, compromises its security, places excessive load on ArboStar's systems, attempts unauthorized access to any system, involves automated scraping, bots, crawlers, or similar tools, attempts to copy or reconstruct the Calculator's logic, submits false or misleading information, or uses the Results in a deceptive or misleading way. ArboStar reserves the right to restrict or block access to the ROI Calculator if we believe you have violated these Terms.
16. Prohibited Activities
You must not: use the ROI Calculator for competitive analysis on behalf of a competing software provider; use it to develop, train, improve, benchmark, or validate a competing calculator, software product, AI system, or commercial tool; use automated tools to submit multiple requests; overload or disrupt the ROI Calculator; bypass technical restrictions; interfere with security features; misrepresent your identity or business; submit malicious code; attempt to access non-public parts of ArboStar's systems; or use the ROI Calculator for unlawful, fraudulent, misleading, or harmful purposes.
17. Privacy and Data Collection
Your use of the ROI Calculator may involve the collection and processing of information, including User Inputs, contact information, company information, usage data, device information, analytics data, and other information. ArboStar's collection, use, storage, disclosure, and protection of personal information is governed by our Privacy Policy. By using the ROI Calculator, you acknowledge that your information may be collected and processed in accordance with the applicable Privacy Policy.
You should not submit sensitive personal information, confidential financial information, trade secrets, customer personal data, employee personal data, payment information, or other highly sensitive information through the ROI Calculator unless expressly requested and unless you are authorized to do so. Any personal information submitted through the ROI Calculator will be processed in accordance with ArboStar's Privacy Policy and applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable. User Inputs are processed locally within the User's browser or device and are not permanently collected or stored by ArboStar as part of the calculation process.
18. Marketing Communications
If you submit your name, email address, phone number, company name, or other contact details through the ROI Calculator, ArboStar may use that information to contact you regarding the ROI Calculator, the Results, ArboStar's products or services, demos, consultations, offers, educational materials, or related business communications, subject to applicable law and our Privacy Policy. Where required by applicable law, ArboStar will obtain appropriate consent before sending commercial electronic messages. You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided in such communications or by contacting ArboStar.
19. Third-Party Services and Integrations
The ROI Calculator may be hosted, supported, integrated with, or connected to third-party services, including analytics tools, CRM systems, marketing automation tools, form providers, hosting providers, advertising platforms, or other service providers. ArboStar is not responsible for third-party services, third-party websites, third-party platforms, third-party integrations, or third-party content. Your use of third-party services may be subject to separate terms and privacy policies. ArboStar does not guarantee the availability, accuracy, security, reliability, or performance of any third-party services.
20. Availability and Modifications
ArboStar may modify, suspend, discontinue, replace, update, or restrict the ROI Calculator at any time, with or without notice. ArboStar does not guarantee that the ROI Calculator will be available at all times, uninterrupted, secure, error-free, or free from technical issues. ArboStar may change the design, questions, inputs, methodology, assumptions, formulas, calculations, output format, reporting structure, or any other part of the ROI Calculator at any time. You agree that ArboStar will not be liable for any modification, suspension, discontinuation, unavailability, or change to the ROI Calculator.
21. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the ROI Calculator and all Results are provided on an "as is" and "as available" basis. ArboStar makes no representations, warranties, conditions, or guarantees of any kind, whether express, implied, statutory, or otherwise, including but not limited to warranties of accuracy, completeness, reliability, fitness for a particular purpose, merchantability, non-infringement, availability, security, uninterrupted operation, error-free operation, suitability for your business, or achievement of any particular result. ArboStar does not warrant that the ROI Calculator will meet your requirements or expectations, or that any Results will be accurate, reliable, complete, current, or applicable to your business. You use the ROI Calculator entirely at your own risk.
22. Limitation of Liability
To the maximum extent permitted by applicable law, ArboStar and its affiliates, directors, officers, employees, contractors, agents, licensors, service providers, partners, and representatives will not be liable for any direct, indirect, incidental, consequential, special, exemplary, aggravated, punitive, or other damages arising out of or related to your use of the ROI Calculator, any Results generated, any reliance on the ROI Calculator or Results, any inaccurate User Inputs, any business or purchase decision made by you, any financial loss, loss of profit, revenue, savings, business opportunity, goodwill, or data, any business interruption, implementation decision, operational change, third-party service, or unauthorized access or technical issue. This limitation applies whether the claim is based on contract, tort, negligence, strict liability, statute, equity, or any other legal theory, even if ArboStar has been advised of the possibility of such damages. To the maximum extent permitted by applicable law, ArboStar's total cumulative liability arising out of or related to the ROI Calculator will not exceed one hundred Canadian dollars (CAD $100) or the minimum amount permitted by applicable law, whichever is greater.
23. Indemnification
You agree to defend, indemnify, and hold harmless ArboStar and its affiliates, directors, officers, employees, contractors, agents, licensors, service providers, partners, and representatives from and against any claims, demands, actions, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising out of or related to your use of the ROI Calculator, your User Inputs, your reliance on the Results, your violation of these Terms, your violation of applicable law, your violation of any third-party rights, your use or misuse of the Results, or any business decision made by you or your organization based on the ROI Calculator. ArboStar reserves the right to assume the exclusive defence and control of any matter subject to indemnification by you, and you agree to cooperate with ArboStar's defence of such claims.
24. Confidential and Sensitive Information
The ROI Calculator is not intended to receive highly confidential, sensitive, regulated, or proprietary information unless expressly stated otherwise. You should not submit customer personal information, employee personal information, payment card information, banking information, tax identification numbers, health information, passwords, trade secrets, confidential contracts, sensitive financial records, or any information you are not authorized to provide. If you submit confidential or sensitive information despite this restriction, you do so at your own risk.
25. User Representations
By using the ROI Calculator, you represent and warrant that: you have authority to submit the User Inputs; the User Inputs do not violate any law or third-party rights; the User Inputs are not false, misleading, fraudulent, or unlawful; your use of the ROI Calculator is for legitimate business purposes; you will not misuse the ROI Calculator or Results; and you will comply with these Terms and all applicable laws.
26. Publicity and Use of Results
You may use the Results internally for business evaluation purposes. You may not publicly publish, advertise, promote, distribute, or represent the Results in a misleading way. You may not state or imply that ArboStar has certified, guaranteed, audited, validated, approved, or endorsed your business case, financial model, ROI projection, or expected results unless ArboStar has provided express written approval. You may not use the Results in investor materials, financing materials, public statements, legal claims, procurement documents, or formal financial forecasts without independent verification and without clearly identifying the Results as non-binding estimates.
27. Beta, Experimental, or Marketing Tool
The ROI Calculator may be made available as a marketing, experimental, beta, pilot, demonstration, or evaluation tool. ArboStar may continue to improve or modify the ROI Calculator over time. The ROI Calculator may contain errors, omissions, outdated assumptions, or incomplete logic. You acknowledge that the ROI Calculator is not a production-grade financial modelling tool and should not be treated as such.
28. Forward-Looking Statements
The Results may include forward-looking estimates, assumptions, scenarios, projections, or illustrative outcomes. Forward-looking information is inherently uncertain and subject to risks, assumptions, and variables that may be difficult or impossible to predict. Actual results may differ materially from any estimated or projected results. ArboStar is not obligated to update any Results or forward-looking information after they are generated.
29. No Waiver of Separate Agreement Terms
If you become an ArboStar customer, your use of the ArboStar Platform will be governed by separate subscription terms, order forms, service agreements, data processing terms, and other applicable documents. These Terms do not modify, amend, replace, or waive any rights or obligations under any separate written agreement between you and ArboStar unless expressly stated in writing.
30. Force Majeure
ArboStar will not be liable for any delay, failure, interruption, unavailability, error, or failure to perform caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, labour disputes, internet failures, hosting failures, cyberattacks, power outages, government actions, pandemics, war, civil unrest, supply chain issues, or failures of third-party service providers.
31. Changes to These Terms
ArboStar may update or modify these Terms at any time. When we make changes, we may update the Effective Date. Your continued use of the ROI Calculator after any changes become effective means that you accept the revised Terms. If you do not agree to the revised Terms, you must stop using the ROI Calculator.
32. Termination of Access
ArboStar may suspend, restrict, or terminate your access to the ROI Calculator at any time, with or without notice, if we believe that you violated these Terms, your use creates risk for ArboStar, your use may violate applicable law, your use may interfere with the operation or security of the ROI Calculator, or continued access is no longer commercially or operationally appropriate. Termination will not limit any rights or remedies available to ArboStar.
33. Governing Law
These Terms and any dispute, claim, or controversy arising out of or relating to the ROI Calculator, the Results, or these Terms will be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
34. Dispute Resolution and Jurisdiction
Subject to applicable law, you agree that any dispute, claim, or controversy arising out of or relating to these Terms, the ROI Calculator, or the Results will be resolved exclusively by the courts located in Ontario, Canada, and you consent to the personal jurisdiction and venue of such courts. Before commencing legal proceedings, you agree to first contact ArboStar at support@arbostar.com and attempt to resolve the matter informally and in good faith. Nothing in these Terms prevents ArboStar from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property, confidential information, systems, security, or business interests.
35. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
36. No Waiver
ArboStar's failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative of ArboStar.
37. Assignment
You may not assign, transfer, or delegate any rights or obligations under these Terms without ArboStar's prior written consent. ArboStar may assign, transfer, or delegate these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganization, sale of assets, or change of control.
38. Entire Agreement
These Terms constitute the entire agreement between you and ArboStar regarding your use of the ROI Calculator and supersede all prior or contemporaneous understandings, communications, representations, or agreements regarding the ROI Calculator.
39. Interpretation
Headings are included for convenience only and do not affect interpretation. Words such as "including" and "includes" mean "including without limitation." The singular includes the plural, and the plural includes the singular, where the context permits.
40. Contact Information
If you have questions about these Terms or the ROI Calculator, please contact:
Innovation Systems Corp
A company incorporated under the laws of Canada
Registered address: 478 King St W Office 1206, Toronto, Ontario M5V 0A8
Contact email: support@arbostar.com
41. Important Notice
The ROI Calculator is an informational tool only. It does not guarantee return on investment, savings, revenue growth, profit growth, cost reduction, operational improvement, customer growth, or any other business outcome. You are solely responsible for evaluating the Results and making independent business decisions.
Template Generator
These terms govern your access to and use of the Template Generator made available by ArboStar through our website. By generating, downloading, or sharing templates, you agree to be bound by these Terms ...
Template Generator Terms and Conditions
These Template Generator Terms and Conditions, together with any documents, policies, or notices expressly incorporated by reference, govern your access to and use of the Template Generator made available by Innovation Systems Corp ("ArboStar," "Company," "we," "us," or "our") through our website, landing pages, marketing materials, digital tools, or other online properties.
Please read these Terms carefully before using the Template Generator. By accessing, submitting information through, generating templates, downloading templates, sharing templates, or otherwise using the Template Generator, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you must not access or use the Template Generator.
These Terms apply only to the Template Generator and do not replace or supersede any separate subscription agreement, master services agreement, order form, privacy policy, website terms of use, or other written agreement that may apply to your use of ArboStar's software, products, or services.
1. Company Information
The Template Generator is provided by:
Innovation Systems Corp
A company incorporated under the laws of Canada
Registered address: 478 King St W Office 1206, Toronto, Ontario M5V 0A8
Contact email: info@arbostar.com
2. Definitions
"Template Generator" means the online template creation tool, form, template, editor, downloadable document generator, PDF generator, or any related functionality made available by ArboStar for creating business templates.
"template" means any template, billing document, payment request, estimate, PDF, printable file, or other document generated through the Template Generator.
"User", "you", or "your" means any individual, business, organization, representative, employee, contractor, or other person accessing or using the Template Generator.
"User Inputs" means any information entered into the Template Generator, including but not limited to business names, customer names, addresses, email addresses, template numbers, descriptions of goods or services, tax information, payment terms, quantities, prices, currencies, discounts, totals, notes, or any other information provided by the User.
"Generated Documents" means all templates, PDFs, downloadable files, previews, print versions, and other documents produced through the Template Generator.
"Terms" means these Template Generator Terms and Conditions.
3. Purpose of the Template Generator
The Template Generator is provided solely as a document creation tool intended to help users prepare business templates. It is designed for convenience and does not provide accounting, bookkeeping, tax, legal, financial, regulatory, or compliance services. The Template Generator does not verify the legal validity, completeness, tax treatment, formatting requirements, accounting accuracy, or regulatory compliance of any template created through the service. You acknowledge that the Template Generator is intended only to assist with document preparation and should not be relied upon as professional advice.
4. Acceptance of These Terms
By using the Template Generator, you agree that: you have read and understood these Terms; you are legally capable of entering into a binding agreement; if you are using the Template Generator on behalf of a company or organization, you have authority to bind that company or organization to these Terms; your use of the Template Generator is voluntary; your use is entirely at your own risk; and you are solely responsible for reviewing every generated template before using, sending, printing, or relying upon it. If you do not agree with any part of these Terms, you must immediately stop using the Template Generator.
5. Eligibility
The Template Generator is intended for business and professional use. You may use the Template Generator only if you are at least the age of majority in your jurisdiction, have legal capacity to enter into these Terms, are not prohibited by applicable law from using the service, and use the Template Generator only for lawful business purposes.
6. License to Use the Template Generator
Subject to your compliance with these Terms, ArboStar grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Template Generator solely for your internal business purposes. This license does not grant you ownership of the Template Generator, its software, templates, design, layouts, source code, formatting logic, document structure, functionality, or intellectual property. ArboStar may suspend, modify, restrict, or terminate access to the Template Generator at any time, with or without notice.
7. User Inputs and Accuracy of Information
The accuracy of every generated template depends entirely on the information entered by the User. You are solely responsible for ensuring that all User Inputs are accurate, complete, current, lawful, properly formatted, and free of typographical errors. ArboStar does not verify company names, customer names, addresses, template numbers, tax identification numbers, VAT or GST registration numbers, tax rates, currency selections, payment terms, product or service descriptions, prices, calculations, banking information, or payment instructions. Any errors contained in User Inputs will also appear in the generated template. ArboStar accepts no responsibility for inaccuracies contained in User Inputs or Generated Documents.
User Inputs entered into the Template Generator are processed locally within the User's browser or device for the purpose of generating the template. Unless otherwise expressly stated, ArboStar does not permanently collect, transmit, or store User Inputs as part of the document generation process. As a result, ArboStar may be unable to recover, reproduce, restore, or provide previously generated templates or User Inputs.
8. No Verification of Template Content
The Template Generator does not review, verify, approve, audit, or certify the content of any template. Without limitation, ArboStar does not verify tax calculations, template numbering, legal wording, payment instructions, customer information, supplier information, accounting classifications, product or service descriptions, applicable taxes, template totals, local invoicing requirements, or mandatory legal disclosures. All responsibility for reviewing and approving each template rests solely with the User.
9. User Responsibility
You acknowledge and agree that you are solely responsible for: reviewing every template before use; ensuring compliance with applicable tax laws, accounting regulations, and local invoicing requirements; ensuring the accuracy of all information contained in generated documents; maintaining your own accounting records; issuing corrected templates where necessary; and maintaining appropriate backups of generated documents. The Template Generator should not be used without appropriate review by the User.
10. No Accounting, Tax, or Legal Advice
The Template Generator does not constitute and should not be relied upon as accounting advice, bookkeeping services, tax advice, legal advice, financial advice, auditing services, regulatory compliance services, or professional consulting. You should consult qualified accountants, tax advisors, legal counsel, or other professionals before relying on any template generated through the service.
11. No Guarantee of Compliance
ArboStar does not guarantee that any generated template complies with Canadian law, United States law, European Union law, VAT regulations, GST or HST requirements, sales tax requirements, invoicing regulations, accounting standards, local business registration requirements, electronic invoicing requirements, or industry-specific regulations. Compliance requirements vary significantly between jurisdictions and may change over time. You are solely responsible for determining whether a template satisfies the legal requirements applicable to your business.
12. Independent Business Decisions
All business decisions made using the Template Generator are solely your responsibility, including decisions relating to issuing templates, requesting payment, charging or collecting taxes, recording accounting transactions, recognizing revenue, reporting taxes, collecting payments, sending templates to customers, and relying upon Generated Documents. ArboStar shall not be responsible for any business, accounting, financial, or legal consequences resulting from your use of the Template Generator.
13. No Offer or Binding Commitment
The Template Generator does not constitute legal, accounting, tax, financial, or regulatory advice, nor does it constitute a legally binding representation that any generated template complies with applicable laws. Generation of a template does not create any contractual relationship between ArboStar and your customers, suppliers, vendors, contractors, or any third party. Any legal obligations arising from a template are solely between you and the recipient of that template.
14. Intellectual Property Rights
The Template Generator, including all software, source code, templates, layouts, document structures, formatting logic, user interface, graphics, branding, functionality, workflows, designs, text, downloadable materials, and related technology, is owned by or licensed to ArboStar and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, publish, sell, sublicense, reverse engineer, create derivative works from, or scrape the Template Generator, nor use it to develop a competing product or service, nor remove proprietary notices or branding. All rights not expressly granted are reserved by ArboStar.
15. Acceptable Use
You agree to use the Template Generator only for lawful business purposes. You must not use the Template Generator in any manner that violates applicable law, infringes the rights of others, interferes with the operation of the service, compromises security, attempts unauthorized access, distributes malicious software, submits fraudulent information, generates unlawful templates, creates misleading or deceptive documents, or impersonates another person or business. ArboStar reserves the right to restrict or terminate access if these Terms are violated.
16. Prohibited Activities
You must not use automated scripts, bots, or crawlers to access the Template Generator; overload or disrupt the service; bypass technical limitations; interfere with security features; use the Template Generator to build a competing service; reproduce template templates for commercial resale; submit malicious code; attempt to gain unauthorized access to ArboStar systems; or use the Template Generator for fraudulent, unlawful, or deceptive activities.
17. Privacy and Data Collection
Your use of the Template Generator may involve the processing of personal information, business information, analytics information, technical information, and contact details. ArboStar's collection, use, storage, disclosure, and protection of personal information is governed by our Privacy Policy. By using the Template Generator, you acknowledge that your information may be processed in accordance with applicable privacy laws and the Privacy Policy. Where applicable, User Inputs used solely for template generation are processed locally within your browser or device and are not permanently stored by ArboStar as part of the document generation process.
18. Marketing Communications
If you voluntarily provide your name, email address, telephone number, company information, or other contact details, ArboStar may contact you regarding the Template Generator, generated documents, product updates, demonstrations, customer support, educational materials, software products, and promotional offers. Where required by law, ArboStar will obtain appropriate consent before sending commercial electronic communications. You may unsubscribe at any time using the unsubscribe mechanism included in such communications or by contacting ArboStar.
19. Third-Party Services
The Template Generator may use or integrate with third-party services, including cloud hosting providers, analytics platforms, PDF generation services, CRM systems, customer support platforms, marketing automation providers, security providers, and infrastructure providers. ArboStar is not responsible for the availability, security, functionality, or performance of any third-party services. Your use of third-party services may be subject to separate terms and privacy policies.
20. Availability and Modifications
ArboStar may modify, suspend, replace, discontinue, update, or restrict the Template Generator at any time without prior notice. ArboStar does not guarantee that the Template Generator will remain continuously available, operate without interruption, be error-free, be compatible with every device or browser, or remain unchanged over time. ArboStar may change templates, layouts, formatting, functionality, features, supported file formats, or any other aspect of the Template Generator without notice.
21. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Template Generator and all Generated Documents are provided on an "as is" and "as available" basis. ArboStar expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties relating to accuracy, completeness, legal compliance, tax compliance, accounting compliance, merchantability, fitness for a particular purpose, uninterrupted availability, security, reliability, and non-infringement. ArboStar does not warrant that the Template Generator will meet your specific requirements or produce documents suitable for your intended use. You use the Template Generator entirely at your own risk.
22. Limitation of Liability
To the fullest extent permitted by applicable law, ArboStar and its affiliates, officers, directors, employees, contractors, licensors, service providers, and representatives shall not be liable for any direct, indirect, incidental, consequential, punitive, exemplary, or special damages arising out of or relating to your use of the Template Generator, Generated Documents, inaccurate User Inputs, incorrect template information, tax calculations, accounting errors, payment disputes, delayed payments, customer disputes, regulatory investigations, fines or penalties, business interruption, loss of revenue, loss of profit, loss of business opportunity, loss of data, unauthorized access, or technical failures. ArboStar's total cumulative liability arising from or relating to the Template Generator shall not exceed one hundred Canadian dollars (CAD $100) or the minimum amount permitted by applicable law, whichever is greater.
23. Indemnification
You agree to defend, indemnify, and hold harmless ArboStar and its affiliates, directors, officers, employees, contractors, licensors, service providers, agents, and representatives from and against any claims, liabilities, damages, losses, costs, expenses, and reasonable legal fees arising out of or relating to your use of the Template Generator, Generated Documents, User Inputs, your violation of these Terms, your violation of applicable law, your infringement of third-party rights, your business activities, or any dispute relating to templates created through the Template Generator.
24. Confidential and Sensitive Information
The Template Generator is not intended for the submission of highly confidential, regulated, or sensitive information. You should not submit payment card information, banking passwords, confidential contracts, government-issued identification numbers, medical information, highly sensitive financial records, trade secrets, classified information, or any information you are not authorized to disclose. If you choose to submit such information despite this notice, you do so entirely at your own risk.
25. User Representations
By using the Template Generator, you represent and warrant that: you have authority to provide all User Inputs; the information you submit is accurate to the best of your knowledge; your use of the Template Generator complies with applicable law; your Generated Documents do not knowingly violate the rights of any third party; you will independently review every template before relying upon it; and you will comply with these Terms at all times.
26. Public Use of Generated Documents
You may use the Generated Documents for your own internal or external business purposes. ArboStar does not certify, approve, validate, endorse, or guarantee any template generated through the Template Generator. You may not represent that any template has been reviewed, approved, certified, audited, or legally validated by ArboStar unless ArboStar has provided its prior written consent.
27. Beta, Experimental, or Evaluation Tool
The Template Generator may be provided as a marketing tool, beta feature, evaluation tool, demonstration service, or experimental functionality. ArboStar may improve, modify, replace, or discontinue the Template Generator at any time. The Template Generator may contain software bugs, formatting issues, calculation errors, incomplete functionality, or other defects. You acknowledge that the Template Generator is not intended to replace professional accounting software or professional legal review.
28. Electronic Documents
Templates generated through the Template Generator are electronic documents. You are solely responsible for determining whether: electronic templates are legally valid in your jurisdiction; digital signatures are required; additional legal disclosures are required; electronic record retention requirements apply; and paper copies must be maintained. ArboStar does not guarantee that Generated Documents satisfy electronic invoicing requirements in any jurisdiction.
29. Record Retention
ArboStar does not undertake to store, archive, maintain, recover, or preserve Generated Documents unless expressly stated otherwise. You are solely responsible for downloading your templates, maintaining backup copies, complying with applicable record retention requirements, preserving accounting documentation, and storing templates for tax or audit purposes. Loss of Generated Documents does not create any obligation for ArboStar to recover or recreate them.
30. Force Majeure
ArboStar shall not be liable for any delay, interruption, failure, or inability to provide the Template Generator resulting from events beyond its reasonable control, including but not limited to natural disasters, fires, floods, pandemics, labour disputes, internet outages, hosting failures, cyberattacks, denial-of-service attacks, power failures, governmental actions, war, civil unrest, supply chain disruptions, or failures of third-party providers.
31. Changes to These Terms
ArboStar may modify these Terms at any time. When changes are made, the Effective Date may be updated accordingly. Your continued use of the Template Generator after revised Terms become effective constitutes your acceptance of those revised Terms. If you do not agree with the revised Terms, you must immediately discontinue use of the Template Generator.
32. Termination of Access
ArboStar may suspend, restrict, or terminate your access to the Template Generator at any time, with or without notice, if you violate these Terms, your use creates legal, operational, or security risks, your use violates applicable law, your activities interfere with the proper operation of the Template Generator, or continued access is no longer commercially appropriate. Termination does not limit any legal rights or remedies available to ArboStar.
33. Governing Law
These Terms and any dispute arising out of or relating to the Template Generator, Generated Documents, or these Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
34. Dispute Resolution and Jurisdiction
Subject to applicable law, any dispute, claim, or controversy arising from or relating to these Terms or the Template Generator shall be resolved exclusively before the courts located in Ontario, Canada. Before commencing legal proceedings, you agree to first contact ArboStar at support@arbostar.com and make a good faith effort to resolve the dispute informally. Nothing in these Terms prevents ArboStar from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property, confidential information, software, systems, or business interests.
35. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law, and the remaining provisions shall remain in full force and effect.
36. No Waiver
Failure by ArboStar to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative of ArboStar.
37. Assignment
You may not assign, transfer, sublicense, or delegate any rights or obligations under these Terms without the prior written consent of ArboStar. ArboStar may assign these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganization, sale of assets, or change of control.
38. Entire Agreement
These Terms constitute the entire agreement between you and ArboStar regarding your use of the Template Generator and supersede all prior or contemporaneous agreements, communications, understandings, representations, or discussions relating to the Template Generator.
39. Interpretation
Section headings are provided for convenience only and shall not affect interpretation. The words "including," "includes," and similar expressions mean "including without limitation." Unless the context otherwise requires, words in the singular include the plural and words in the plural include the singular.
40. Data Processing and Storage Model
The Template/Estimate Generator uses a hybrid processing model:
Server-side storage: A limited set of fields — currency, company name, company email, company phone, and total template/estimate value — is transmitted to and stored on ArboStar's servers.
Client-side/local processing: All other data entered into the tool, including line-item detail, client names, client contact information, client addresses, and any other information about your customers, is processed locally within your browser or device and is not transmitted to or stored on ArboStar's servers.
You are solely responsible for the accuracy of all information you enter, whether server-side or client-side, and for ensuring you have the right to input any third-party (client) information into the tool.
Hosting and Data Location: Server-side data is hosted on Amazon Web Services (AWS) infrastructure. Because ArboStar operates across the United States, Canada, Australia, and New Zealand, server-side data may be hosted or processed in a jurisdiction other than your own; by using the tool, you consent to this cross-border processing where permitted by applicable law.
Sub-processors and Third-Party Services: ArboStar uses Amazon Web Services as a sub-processor for hosting the server-side fields described in Section 7. ArboStar does not sell, rent, or share this data with third parties other than sub-processors necessary to operate the tool. A current list of sub-processors is available on request.
Data Retention: Server-side data (currency, company name, company email, company phone, total value) is retained for as long as your account remains active, or as required to comply with legal, tax, or accounting obligations. Client-side data is retained only for as long as it exists in your local browser/device storage or session, and ArboStar has no ability to retrieve, back up, or restore it once cleared, lost, or deleted on your end.
Multi-Jurisdictional Compliance: Depending on where you or your clients are located, the following frameworks may apply to the limited server-side data ArboStar processes: Canada — PIPEDA; United States — applicable state privacy laws including CCPA where relevant; Australia — Privacy Act 1988 (Cth) and the Australian Privacy Principles; New Zealand — Privacy Act 2020. Where you input your clients' personal data into the tool, you act as the data controller for that information, and ArboStar acts only as a limited processor with respect to the narrow set of fields it stores server-side.
No Payment Processing: The Template/Estimate Generator does not collect, process, or store payment card data, banking details, or facilitate payment collection of any kind. Any payment arrangements between you and your clients occur entirely outside this tool.
Security Measures: ArboStar applies reasonable administrative, technical, and organizational safeguards to server-side data, including encryption in transit and access controls limited to authorized personnel. Because the majority of client and transactional detail is processed and stored only on your local device, you are responsible for securing your own device, browser, and local storage against unauthorized access.
Breach Notification: In the event of a security incident affecting server-side data described in Section 7, ArboStar will notify affected users without undue delay and in accordance with applicable law.
41. Contact Information
If you have any questions regarding these Terms or the Template Generator, please contact:
Innovation Systems Corp
A company incorporated under the laws of Canada
Registered Address: 478 King St W Office 1206, Toronto, Ontario M5V 0A8
Email: info@arbostar.com
42. Important Notice
The Template Generator is provided solely as a document creation tool. ArboStar does not guarantee the legal validity, accounting accuracy, tax compliance, enforceability, completeness, or suitability of any template generated through the Template Generator. You are solely responsible for reviewing every generated template, ensuring compliance with all applicable laws and regulations, and determining whether each template is appropriate for your intended business purposes. Your use of the Template Generator is entirely at your own risk.