Careers in ArboStar

ArboStar continues to expand and welcome new clients across the globe. To maintain our high standards of client satisfaction, we’re looking for a skilled Implementation Manager who will help us provide dedicated support and world-class service throughout the onboarding journey.

This role will ensure every new client experiences a seamless setup, strong engagement, and continued success with the ArboStar platform.

What You’ll Do

As an Implementation Manager, you’ll guide new clients - primarily tree care and landscaping businesses -through a seamless onboarding experience. Your responsibilities will include:

• Leading onboarding and setup for new clients, ensuring smooth adoption of ArboStar tools
• Maintaining proactive communication and follow-ups throughout the onboarding journey
• Performing custom system configurations, integrations, and workflow setups
• Assisting with data migration and creating necessary client forms
• Collaborating with developers and submitting or reviewing Jira requests
• Conducting live product training sessions and explaining platform functionalities
• Monitoring client payments and performing timely follow-ups if needed
• Identifying and executing upsell opportunities for additional products and features
• Updating internal and external knowledge base articles
• Partnering with Sales, Customer Success, and Product teams to deliver a unified client experience

What We’re Looking For

• 2+ years of experience in Implementation, Customer Support, Onboarding, Training, or Member Services (preferably in SaaS or tech)
• Exceptional English (C2 level) with little to no accent — confident in speaking, writing, and presenting
• Spanish proficiency is required
• Excellent presentation and communication skills
• Highly organized, detail-oriented, and able to manage multiple clients independently
• Experience collaborating with developers or QA teams using Jira or similar tools
• Proficiency with CRM and project management systems (HubSpot, Pipedrive, Asana, Google Suite, etc.)
• Comfortable working remotely in the Eastern Time Zone: 9:00 AM – 5:00 PM (EST)

Compensation & Benefits

• 10 paid vacation leaves per year
• A paid day off on your birthday or special day
• Opportunity to work in the green industry, helping to make our planet greener
• A bonus system currently being developed for future implementation
• Supportive, remote-first culture focused on growth and impact

Why You’ll Love Working With Us

At ArboStar, you’ll work in a collaborative, supportive environment that values both professional excellence and personal well-being. You’ll have the chance to shape the client experience, contribute to product innovation, and see your impact reflected in our clients’ success.

Ready to Grow with Us?

If you’re passionate about client success, thrive in a fast-paced environment, and want to make a real difference - we’d love to meet you.

Apply now and help us make the world a little greener, one implementation at a time.

Mail for resume submission: hr@arbostar.com

We are seeking a Marketing Director to own marketing strategy, execution, and performance across paid acquisition, PR, partnerships, and analytics.

This role is responsible for leading an established marketing team and ensuring marketing efforts directly support business growth through high-quality demand generation, strong MQL → SQL conversion, and measurable ROI.

The Marketing Director operates as the single point of accountability for marketing outcomes, working closely with Sales and Product.

Key Responsibilities

Marketing Strategy & Ownership

• Own end-to-end marketing strategy, priorities, and execution across all channels.
• Define quarterly and annual marketing plans aligned with company growth goals.
• Own core marketing KPIs, including lead quality, MQL → SQL conversion, pipeline contribution, and ROI.
   

Team Leadership & Management

• Lead, mentor, and manage a marketing team of 8 specialists (paid media, content, PR, partnerships, and supporting roles).
• Set clear goals, priorities, and performance expectations for the team.
• Ensure effective execution, accountability, and continuous performance improvement.
   

Demand Generation & Paid Media Oversight

• Oversee paid acquisition strategy across Google Ads, Meta Ads, LinkedIn Ads, Bing Ads, Capterra, and other relevant B2B platforms.
• Guide budget allocation and optimization decisions based on funnel performance and revenue impact.
• Ensure structured testing, CRO initiatives, and data-driven optimization across campaigns.
   

PR, Partnerships & Brand Growth

• Own PR and partnership strategy, including industry associations, media outlets, and strategic collaborators.
• Strengthen ArboStar’s brand visibility and credibility within the vertical B2B SaaS market.
• Ensure PR and partnership initiatives support demand generation and pipeline goals.
   

Cross-Functional Collaboration & Analytics

• Work closely with Sales to align campaigns with lead quality expectations and pipeline needs.
• Collaborate with Product on analytics, attribution, and marketing integrations.
• Oversee marketing reporting, dashboards, and performance reviews.

Qualifications & Skills

• 5+ years of experience in B2B SaaS marketing, including team leadership and performance ownership.
• Proven experience leading multi-channel demand generation and paid acquisition.
• Strong understanding of lead quality, MQL → SQL conversion, and revenue attribution.
• Experience managing marketing teams and cross-functional stakeholders.
• Strong analytical mindset and decision-making based on data and ROI.
• Comfortable owning outcomes, priorities, and trade-offs.
• Proven experience managing and optimizing $20,000+ monthly paid media budgets with a focus on ROI and lead quality.
• English proficiency B2 or higher.

Nice to Have

• Experience in vertical SaaS, field services, or construction-related industries.
• Familiarity with marketing automation platforms and workflow optimization.
   

What We Offer

• Opportunity to work in the green industry, supporting arborists and service companies that contribute to sustainable urban and environmental ecosystems.
• Competitive salary with performance-based incentives.
• Fully remote work aligned with Kyiv time (14:00–22:00)
• Leadership role with ownership over an established marketing team.
• Direct impact on pipeline growth, revenue, and company strategy.
• Close collaboration with executive leadership and cross-functional teams.

Mail for resume submission: hr@arbostar.com