Careers in ArboStar
ArboStar has rapidly evolved into a leader in business management solutions for the tree-care industry, showcasing remarkable development and growth. We also don't forget about our most valuable resource - our employees. At ArboStar, we highly value unconventional solutions and creative approaches, and we encourage initiative and a drive for excellence. Join ArboStar and help us create memorable experiences for our customers!
Why join ArboStar
Competitive salaries
We offer competitive salaries to reward your hard work and dedication.
Flexibility and Balance
Enjoy flexible schedules and remote work options for better work-life balance.
Professional Development
Benefit from continuous learning and career advancement opportunities.
Job Openings
Client Onboarding Manager
Full-time, Remote
Requirements:
- Excellent communication skills;
- Experience in conducting training sessions for B2B clients;
- Experience in working with B2B clients;
- Previous experience in IT industry;
- Previous experience in the SaaS industry;
- Passion about your role and contribution to the company vision;
- Positive attitude towards customers, company, and colleagues;
- Energy and self-drive — being eager to learn and keen to share;
- Exceptional communication skills and ability to carefully listen;
- Ability to effectively communicate technical information in non-technical terms;
- Willingness to work within the Canadian time zone.
- Excellent text communication skills;
- Presentation preparation experience.
Responsibilities:
- Gathering all the information for the implementation from the clients who just signed up;
- Onboarding process for the new clients assigned to a manager, conducting trainings for the assigned clients;
- Forwarding clients’ requests to the technical team;
- Making sure that all the requests are fulfilled in a timely manner;
- Following clients up in order to make sure that they are actively using the system and do not have any pending questions/issues/requests;
- Regular reporting to manager
- Conducting refresher trainings for the assigned clients;
- Implementation trainings about product;
- Upsales during implementation;
- Keep zero chum.
We offer:
- An opportunity to have a strong influence on the direction of the company;
- Steep learning curve and personal growth;
- Paid vacation;
- Competitive salary;
- Monthly education allowance for courses, training, books, events.
Mail for resume submission:
PHP Developer
Full-time, Remote
Responsibilities:
- Enabling customers to use our product as effectively as possible;
- Communication support with clients and development team;
- Analysis of customer requests and problems;
- Preparation of descriptions of user cases for problems and proposals for the development team;
- Participation in technical meetings, initiatives and discussions to improve service delivery;
- Implementation of internal documentation;
- Support for the performance of client systems.
Requirements:
- Excellent communication skills;
- Previous work experience in the IT industry;
- Positive attitude towards clients, company and colleagues;
- Exceptional communication skills and the ability to listen attentively;
- Good organizational skills, ability to manage time and set priorities;
- Ability to effectively communicate technical information in non-technical terms;
- You must be a well-organized person who is easy to rely on;
- Willingness to work in the Canadian time zone.
We offer:
- An opportunity to have a strong influence on the direction of the company;
- Steep learning curve and personal growth;
- Paid vacation;
- Bonuses for every successful demo;
- Competitive salary;
- Monthly education allowance for courses, training, books, events.
Mail for resume submission:
Front-end Developer
Full-time, Remote
Responsibilities:
- Development and support mobile applications (iOS and Android);
- Work closely with development, management and leadership to promote timely and quality product delivery;
- Actively participate in technical discussions and strategies using your expertise;
- Contribute to department-wide initiatives that promote technical excellence, innovation, inclusion and diversity;
- Keep track of new technologies and make recommendations to the team;
- Able to work in Ukraine time zone, but ready to be available in EST time as well.
Requirements:
- Experience in Frontend, at least 5 years;
- Experience working with Angular;
- Experience working with Node.js;
- Experience working with Ionic;
- Ability to take initiative in the organization;
- Willingness to work within the Canadian time zone (Kyiv time 16:00 — 00:00).
We offer:
- An opportunity to have a strong influence on the direction of the company;
- Steep learning curve and personal growth;
- Paid vacation;
- Corporate English courses.
Mail for resume submission:
Customer Support
Full-time, Remote
Responsibilities:
- Be able to write clean, well-designed code;
- Engage in software development and support;
- If necessary, conduct code reviews and be responsible for its quality;
- Work closely with the development team and management to facilitate timely and quality product delivery;
- Actively participate in technical discussions and company strategy;
- Increase efficiency through automation and AI, workflow optimization, and CRM system optimization;
- Follow the latest technologies and give recommendations to the team;
- Be willing to work in the Canadian time zone.
Requirements:
- 5+ years of PHP software development experience (including B2B CRM/ERP solution development experience);
- Extensive technical experience with PHP, Codeigniter, JavaScript (jQuery, Socket.io), MySQL;
- Experience with distributed computing best practices and API integration;
- Experience with Laravel;
- Experience with SQL, relational databases, database concepts, dimensional modeling and database design;
- Experience in the development and implementation of complex projects in the development life cycle;
- Experience with CI and ability to customize the CI process as needed;
- Good communication skills (ready to communicate with English-speaking customers);
- Ability to take initiative;
- Have organizational skills.
We offer:
- An opportunity to have a strong influence on the direction of the company;
- Steep learning curve and personal growth;
- Paid vacation;
- Bonuses for every successful demo;
- Competitive salary;
- Monthly education allowance for courses, training, books, events.
Mail for resume submission:
Sales Manager
Full-time, Remote
Responsibilities:
- Meet monthly, quarterly, and annual revenue targets;
- Meet set KPI standards;
- Track customer information, forecasts, and reports;
- Secure signed contract through negotiations;
- Send emails to potential candidates;
- Check possible customers who booked a demo from the website;
- Source potential customers;
- Call and remind scheduled customers about the scheduled demos;
- Establishing long-term relationships with clients to build trust and — maintain high levels of client satisfaction.
SKILLS and Minimum Requirements:
- Energetic;
- Proactive and consistent;
- Logical/sensible thinker;
- self-starter and can work with minimal supervision;
- 1-2 years experience for SaaS (Software as a Service) solutions or subscription-based products to a diverse customer base;
- Cold calling, email, and live chat experience;
- Sales experience or account/project management experience.
Sample day-to-Day Tasks include:
- Coordinate across other teams for client-scheduled demos and updates;
- Qualify client requirements, issues, and concerns during demos;
- Prepare and finalize contract based on negotiation;
- Secure signed contracts from customers.
We offer:
- An opportunity to have a strong influence on the direction of the company;
- Steep learning curve and personal growth;
- Paid vacation;
- Bonuses for every successful demo;
- Competitive salary;
- Monthly education allowance for courses, training, books, events.
Mail for resume submission:
FAQ
What career growth opportunities does ArboStar offer?
We offer various training and development programs, as well as opportunities for internal advancement.
What types of contracts are available at the company?
We offer both permanent and temporary contracts, depending on the position and projects.
What is the adaptation process for new employees?
We provide comprehensive support at all stages of integration, including training and mentoring. Our advanced training system is designed for the first three working weeks.
What is the candidate selection process?
The process includes resume review, interviews, and, in some cases, test assignments.
What is the company culture like at ArboStar?
Our company culture is built on collaboration, innovation, and respect. We value diversity and strive to create an inclusive environment where everyone can thrive.
